With the escalating focus on cashless economy, American nations, such as the U.S. and Canada, are adopting an ample number of self-checkout systems in their restaurants, airports, metro stations, and retail stores. With the rising number of digital transactions in the Americas region, market players are introducing self-checkout services that provide digital payments for hassle-free shopping. Owing to this reason, the Americas self-checkout systems market value is expected to grow from $3.9 billion in 2018 to $7.1 billion by 2024, with a 10.9% CAGR during the forecast period (2019–2024).

The market growth will also be propelled, due to the labor scarcity, high penetration of internet services, and existence of a large number of smartphone users in the region. Currently, the Americas self-checkout systems market is witnessing a trend of widespread adoption of mobile scan and go systems. These systems allow customers to use their smartphones to scan products they want to buy from a retail store at a service point-of-sale (POS) terminal before exiting the shop and make payments digitally. These systems also enable users to make payments without coming into contact with any machine, thus, saving their overall shopping time.

In addition to the retail and hospitality sectors, self-checkout systems are also installed in the healthcare and entertainment industries of the Americas. These sectors deploy cash-based and cashless self-checkout systems to improve customer experience. Both these systems are available as standalone machines or small machines that can be mounted on walls and countertops. The countertop and wall-mounted machines are primarily adopted in retail stores and restaurants, owing to their small size. Whereas, the standalone self-checkout machines are mostly installed in hypermarkets and supermarkets, as these require large space for their deployment.

Further, categories under the offering segment of the Americas self-checkout systems market include services, hardware, and software. Among these, the hardware category held the largest market share in 2018. This is attributed to the growing adoption of self-checkout terminals in the hospitality and retail sectors of Canada and the U.S. With the expansion of these industries, the demand for self-checkout devices will surge in the coming years. Moreover, large retailers in the Americas are also investing huge amounts in interactive kiosks to improve customer experience, thereby, supporting the market growth in this category.

According to PS Intelligence, the U.S. adopted the highest number of self-checkout systems, due to the increased induction of these devices at supermarkets, departmental stores, and hypermarkets in the country. Moreover, restaurants in the U.S. are also installing a large number of self-checkout systems to offer a better experience to their customers. For example, quick-service restaurants (QSRs), such as KFC, deploy self-order kiosks to improve customer satisfaction and reduce customer wait time.

The Mexican self-checkout systems market in the Americas is projected to demonstrate the fastest growth during the forecast period, due to the surging demand for self-checkout systems from large retailers such as S.A.B. de C.V. Retail sales and Wal-Mart de México. These retail chains install these systems to curtail billing time and enhance shopping experience for customers. Additionally, self-service kiosks are being increasingly installed at airports and metro stations to help passengers to check-in in less than 2.5 minutes.

Thus, the rising number of digital transactions and the growing focus on customer experience will fuel the installation of self-checkout systems in various sectors in the Americas.