Neither SBCs nor FUT Champions rewards can be purchased with EAFC 24 Coins real money (converted into FIFA Points), but due to the fact that many players have spent money on the game and their teams, and put in countless hours of effort in order to earn these packs, compensation was necessary. Passively, if not actively, these mistakes cost players money. However, it gets a lot worse when you’re buying packs in the in-game store, potentially with real cash.

There have been multiple instances over the past months of packs in the store, which can be bought for the game’s premium currency, FIFA Points, having incorrect descriptions. The most common has been failing to acknowledge TOTS Moments players in the rewards, or missing the word Alsquo;Loan’ from player picks. Loan players are only available to use for a set number of games ’ usually 7, 20, or 99 ’ and once they’re finished, the card is rendered unusable. They also can’t be bought or sold on the market and can’t be put into SBCs. Therefore, they are worth less than a regular player. When there’s real money on the line, failing to disclose that high-profile players are loans rather than full cards is a major oversight.

EA has promised players compensation for these packs, some of which has been granted and some of which is pending. When TOTS players are so in demand, especially as necessary components for time-gated SBCs currently available, the delay for compensation is becoming an issue in the community. However, while some get angry, others are gaming the system.

Players are now on the lookout for any mistakes in pack descriptions, and have spotted a couple of examples in pack translations in the store. On May 31, the German language description of a player pick consisting of three 92+ TOTS or TOTS Moments players failed to mention they were loans. The pack contained five of such player picks, so players whose language was set to German received compensation of five Alsquo;correct’ player picks per pack they purchased. This is one of the best packs a buy Fut 24 Coins player could ask for, and the store price only taking into account loan players meant it was a comparative bargain. A week later, the same thing happened with the Polish translation of a similar pack.